In-House Lawyers Don’t Seem To Grasp That The Business Side Doesn’t Really Trust Them – Above the Law
Onit, a leading legal software company, commissioned Provoke Insights to research and compile the second chapter of its Enterprise Legal Reputation report.
The research shows that there are problems that legal departments may be unaware of. A majority of corporate legal respondents believe that they have “exemplary interactions” (91%) and “positive relationships” (73%) with internal clients. However, less than half of U.S. respondents thought of legal as a trusted business advisor.
Legal is somewhat aware of why they’re being bypassed. They believe it’s because they’re perceived as slow, bureaucratic, lacking in business understanding, or non-responsive. Most of these problems stem from the same issue of bad processes, but only 54% of legal professionals said their CLM is automated.
Overall, there are many problems to be addressed.