A Provoke Insights study reveals how technology, including automatic data capture and predictive analytics, can revolutionize the e-commerce business for efficient returns.

USPS® commissioned Provoke Insights to examine the e-commerce reverse logistics landscape. The study found 32% of companies struggle with manual labor tasks in returns processing. Over two-thirds (67%) are adopting technology to enhance their logistics processes in response.

The study identifies four game-changing technologies for optimizing returns:

• Automatic Data Capture (used by 44% of companies)
• Cloud Computing (used by 37% of companies)
• Predictive Analytics and Big Data (used by 25% of companies)
• Blockchain (used by 14% of companies)

By embracing these technologies, businesses can streamline return processing, improve customer experiences, and boost operational efficiency. To learn more about how these technologies can transform your logistics, visit the full article on the USPS® website for in-depth insights.

Provoke Insights’ research highlights the importance of promotions and loyalty programs in convincing Americans to dine out amid tightening budgets.

In May 2023, Modern Restaurant Management Magazine featured Provoke Insights’ May 2023 trends report. The objective was to explore consumer dining trends amidst an inflating economy.

The key insights from this article include:

• Promotions and loyalty programs are persuasive in encouraging Americans to dine out more frequently.
• High customer service and great food are crucial for ensuring a worthwhile dining experience.
• Access to secret menus and private dining experiences makes customers feel special and encourages them to dine out.
• Despite inflation’s impact, people express overall optimism and seek happiness in daily interactions.

To delve into the full details and discover winning strategies to maximize your diners experience, visit the full article on the Modern Restaurant Management website. These insights can revolutionize your restaurant’s success and captivate more customers so don’t miss out on the chance to elevate your culinary venture in these dynamic times!